#79 Delegation is an art, not a science

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Delegation is an art, not a science

Delegating important work isn’t as simple as assigning someone a ticket, or putting their name down for the “responsible party” on a RACI matrix. We want our teammates to be successful when they’re picking up bigger, visible projects, and this requires some planning and ongoing support from us as managers.

How Google, Twitter, and Spotify built a culture of documentation

Many technical problems ultimately turn out to be people problems, and a lack of good documentation is no exception. Writing and maintaining documentation is a habit that needs to be encouraged and nurtured. The unfortunate truth is that no amount of tooling is going to help without a culture of documentation.

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Storytelling isn’t just the domain of content creators, marketers or PR pros. The ability to tell stories that inform, persuade or inspire supercharges every part of company building.

Do you work on interesting problems?

Recently a candidate asked me, “What kind of projects do you all work on? Do you work on interesting problems?”

Successful onboarding plan and process

A few months ago I was asked to take charge of onboarding a new developer in my company. I made a list of topics to be included in the training program, set them in a spreadsheet, gathered all the guides and knowledge-shares I worked on for the team & company since I started working in this position, and created an A-Z training plan for my new mentee.

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